Exchanges and returns

In order for the exchange and return of costume jewelry was possible, you need to: provide evidence of the purchase of goods from a particular seller (sales receipts, invoices and so on), do not unpack the goods in such a way as to damage the irreparable factory packaging (eg, disposable blister pack), do not tear labels and seals, return the jewelry in pristine condition, without signs of use (scuffs, damage, scratches and so on).